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Privacy Policy

We understand that your contact details are private, and will use them for the purposes provided, i.e. to manage our services to you. Also, in the course of our work, we need to pass your details to the suppliers, so they can process your home heating oil orders. These suppliers should have their own privacy policies, and are expected to abide by their obligations under GDPR. If you have particular concerns, contact the supplier, within 24 hours of us notifying you of the chosen supplier – see our terms of service.

We also partner with the following 3rd party service providers. You should review their policies too

Google

We use Gmail, Google Forms and Google Drive to send messages, collect some of your communications, such as website contact-us details and store data.

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SiteGround

We use Siteground to host our ordering app, and your personal details are stored here.

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TrustPilot

We use Trustpilot to build our online profile. This element of our operations necessitates us passing your name, email and order details to this organisation.

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PayPal

We use PayPal to process your payments, which involves transferring your contact and order details to their encrypted systems.

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PhantomBuster

We use PhantomBuster to support our social media marketing.

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ClickSend

We use ClickSend to send SMS messages, to deliver our alert system.

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MailChimp

We use MailChimp email messaging service to deliver communications to you.

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AddThis

We use AddThis social media tools to boost our social media presence.

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Facebook

We use Facebook to communicate with customers and deliver promotions.

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Twitter

We use Twitter to communicate with customers and deliver promotions.

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TBA

TBA

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TBA

TBA

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